Highly personable Management and Business Professional with over six years of experience in sales, leadership, customer care, complaint resolution, trouble-shooting and time management.

• Excellent customer service skills in retail sales and customer satisfaction.
• Ability to lead teams and encourage cooperation.
• Expertise in problem solving and resolving escalated customer service issues.
• Very strong computer skills including: Microsoft Windows, Unix, Microsoft Word, Microsoft Excel, C++, Adobe Photoshop, Web Design and Social Networking.
• Experience in Accounts Payable, Billing, Inventory and Human Resources.

Sales Professional (7/2008 – 8/2009)

High end kitchen supply and equipment for restaurants, professional chefs and residential customers .

• Consulted and informed clients about products and current trends in kitchen equipment and supplies. Developed working relationships with restaurant owners, professional chefs and residential customers. Trained in small business operations.

UNIVERSITY OF TEXAS AT ARLINGTON, DINING SERVICES – Arlington, Texas

Administrative Assistant (7/2007 – 10/2007)

Dining Services Accounting and Personnel Office at University of Texas at Arlington.

• Coordinated Accounts Payable, Billing, Inventory and Payroll. Acted as the main Human Resources point of contact with employees. Also trained in the cash room: counting register drawers, balancing the safe, and preparing bank deposits.

UNIVERSITY OF TEXAS AT ARLINGTON, OPERATIONS – Arlington, Texas

Building Supervisor (8/2005 – 7/2007)

Housing and Operations of the University Center at University of Texas at Arlington.

• Supervised a team of employees and manage all aspects of operations in the building. Assisted clients with events and ensured client satisfaction. Set up and supervised special events containing technical equipment.